Microsoft Edge and Cortana are not working: What to do

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Edge and Cortana are two of the most recent technologies and software included in Windows 10 since its release in 2015, being the first one a powerful browser with innovative functions, and the second one as the voice assistant with outstanding artificial intelligence engine that allows to use our computer only without voice, respectively.

In this way, these two technologies included are of the most used in Windows 10 because of their reliability and functionality. However, according to a support thread written in the Microsoft Community to solve, there has been an issue in some computers where Microsoft Edge and Cortana are not working at all. But, not to worry, if the problem can be solved is on this platform.

How to solve the problem of Cortana and Edge not working in Windows 10

In details, the issue described by the users is that Edge crashes at the moment is opened, getting closed almost right away. Also, they have commented that the Cortana bar does not work either, since it does make searches or respond to any voice commands what so ever. In the community there are a few threads to solve this problem.

First, the recommendations are to disable the third-party antivirus software in case it is installed. Sometimes, Cortana and Edge are locked due to this type of solution for malware. So, in the case the problem disappear after disabling the antivirus it must be uninstalled.

In the same way, the problem can be caused by a Windows update. If this is the case, the method to follow has the next steps: press the Windows Key + X at the same time, and when the Command Prompt type the next command “PowerShell –ExecutionPolicy Unrestricted.

Like this, the PowerShell platform will open and you have to enter the command “Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like “*SystemApps*”} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}” and then hit on Enter. Reset the computer and the problem should be solved. 

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