Skype is the service provided by Microsoft that allows us to make phone calls, chat and also make video-calls for free or for very low price, which was bought by the company in 2011 and combined the platform with the now retired Windows Live Messenger.
In detail, Skype is available globally and offers an extensive set of functions, such as free calls, video-calls and chat, as well as the SkypeIn functionality to convert a computer in a phone that can receive calls from regular telephony carriers from almost any country, with voice mails and very low prices in making calls to different countries.
Skype is multi-platform and is available on Windows, Android, iOS, Mac OS and there is also a web version that can be used through browsers. Unfortunately, Skype is not a perfect service and in some cases it could have issues. For example, in the next section we will be troubleshooting problems signing into Skype.
Fixing the problem to log in into Skype
If you have issues accessing your Skype account troubleshooting and try to find the problem is the best way, trying the different options shown in the Skype Support website and specific page: https://support.skype.com/en/faq/FA10038/troubleshooting-problems-signing-into-skype.
First of all, the user must be sure to utilize the latest version of Skype in the device they have, mobile or local. After checking this, secondly the user must be sure the computer or device meets the minimum requirement in terms of hardware and internet connection, which usually is the issue.
If not, there might be problems due to email address or password forgetting, temporary suspended account for several reasons, and more. In case all of these situations are checked, the next step is to close open sessions of Skype in different devices with the same account and then try to enter again. Of none of this steps fix the problem the user must contact for support by phone.